Support subscription
A response-time guarantee and the low hourly rate.
AED 79 per user per month
WHAT YOU GET
- Response-time guarantee, with the response time agreed with you
- Support at AED 210/h instead of AED 265/h
- Pays off at more than about 1.5 support hours per user per month
WHO IT IS FOR
Companies with regular support needs and a need for an agreed response time.
How it works
01You send the case in writing.
02An employed consultant replies within the agreed response time during the Danish working day (Central European Time), which is roughly 11:00 to 19:00 Gulf Standard Time in winter and 10:00 to 18:00 in summer.
03You pay for the time the case takes.
Ask about the subscription
Tell us what you need. You get a reply from a person, not an automatic message.
Or write directly to tk@pmn.ae
Other services
Support
AED 210/h for subscribers · AED 265/h for others
Phone support
AED 530/h
Emergency help around the clock
Price by agreement
Customisation and development
Hourly rate as support, or a fixed price per task
Implementation and migration
Fixed price per project, quote after scoping
Upgrades and licence review
Upgrade: hourly rate. Licence review: free
Training
Price by agreement